Characterisations of my responses (based on analysis of a transcript of the last 15 minutes of my meeting with a client in early 2015):

Soft or gentle ‘right’ or ‘yeah’, ‘mmm’, ‘hmm’

(37% of my responses)

Immediate repetition of what he/she said or something very similar to what he/she said

(13% of my responses)

‘Reflection’ of what he/she has been exploring or trying to explore – capturing ‘the main point of the client’s message’ (Robert Elliott et al, Learning Emotion-Focused Therapy: The Process-Experiential Approach to Change (Washington DC: American Psychological Association, 2004) 82).

(21% of responses)

Attempt to capture how, it appears to me, things seem or appear to be for him/her – ‘active, engaged…typically tentative…[for] model[ling] and promot[ing]…self-exploration of immediate felt experiencing’ (Robert Elliott, ‘Emotion-Focused Therapy’, The Tribes of the Person-Centred Nation: An Introduction to the Schools of Therapy related to the Person-Centred Approach, 2nd ed., ed. Pete Sanders (Ross-on-Wye: PCCS, 2012) 108).

(24% of responses)


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